AffinityLine Voice Response

AffinityLine is our automated voice response system available 24 hours a day. You can use AffinityLine to transfer funds, check cleared drafts, request a check for yourself, plus much more. All you need to provide is your account number and four-digit password.

To access your accounts via AffinityLine for the first time:

  1. Call 1-833-242-3364
  2. Enter your member number, then press #
  3. Enter your temporary PIN (the last four digits of the
    primary accountholder’s Social Security number),
    then press #.
  4. You will be prompted to enter a new PIN, then press #
  5. Confirm your new PIN
  6. Select your desired main menu option