Contact us

Ask us anything.

Call, send a message, or stop by one of our Des Moines branches. Whatever’s easiest for you.

Call 515-288-7225 Send a message

Phones are answered Mon, Tue & Thu 8:30–5:30 · Wed 10–5:30 · Fri 8:30–6.

Need it right now?

These are faster than a message.

Lost or stolen card

Lock your card right away in the mobile app, then call us at 515-288-7225.

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Something looks like fraud

If a call, text or email doesn’t feel right, here’s what to do next.

See fraud help

Our routing number

273074504

For direct deposit and transfers.

Make a loan payment

How to make your payment right now, and who to call with questions.

Payment options

Online banking help

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Online banking

Hours & locations

Two Des Moines branches, plus Norwalk in 2027.

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No question is too small. We’ll get back to you as quickly as we can.

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Other ways to reach us

Call515-288-7225

Toll-free: 1-800-343-1028

Emailinfo@affinitycuia.org
Visit

475 NW Hoffman Lane, Des Moines
1700 E Army Post Road, Des Moines

Hours & directions

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Not sure what to ask?

If money’s tight or you’re trying to figure out a next step, our free financial coaching is a good place to start. You don’t have to be a member.

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