Skip a Payment

Important information about this program:

  • The loan to skip must be in good standing (no more than 10 days past due date)**
  • You may not have an account that is overdrawn

How to request:

  • Log into Online Banking
  • Click the green “SP” icon next to the loan payment you’d like to skip – click the More Info box
  • Click the blue Skip-A-Pay button at the bottom of your Loan Details page
  • Agree to terms – click submit

If you do not have an online banking account set up, follow these instructions to do so. 

For further assistance, or to request an extension over the phone, call 515-288-7225 or contact us electronically.

**If you need an extension on a loan that does not qualify for this program, call 515-777-7781.


*First mortgages, home equity loans, personal lines of credit, credit cards and loans due past 10-day grace period are not eligible. Interest will continue to accrue at the contract rate including the skipped month. This payment deferral will result in an extension of the maturity date and may increase the Annual Percentage Rate and finance charges disclosed on the original promissory note. This modification could affect loan insurance programs, including GAP insurance.