Locations & hours
Stop in, call, or get directions.
Two branches in Des Moines today, with Norwalk on the way in 2027. Same hours and the same phone number at both.
Branches
Pick the one closest to you.
Opening early 2027
Norwalk
1071 Hughes Dr
Norwalk, IA
Construction is under way. We’ll post the exact opening date as soon as we have it.
Hours
When we’re open.
Both branches keep the same hours. Heads up: on Wednesdays we open at 10.
| Day | Lobby | Drive-up | Phone |
|---|---|---|---|
| Monday | 9 a.m.–5 p.m. | 8:30 a.m.–5:30 p.m. | 8:30 a.m.–5:30 p.m. |
| Tuesday | 9 a.m.–5 p.m. | 8:30 a.m.–5:30 p.m. | 8:30 a.m.–5:30 p.m. |
| Wednesday Opens at 10 | 10 a.m.–5 p.m. | 10 a.m.–5:30 p.m. | 10 a.m.–5:30 p.m. |
| Thursday | 9 a.m.–5 p.m. | 8:30 a.m.–5:30 p.m. | 8:30 a.m.–5:30 p.m. |
| Friday | 9 a.m.–5:30 p.m. | 8:30 a.m.–6 p.m. | 8:30 a.m.–6 p.m. |
| Saturday & Sunday | Closed | Closed | Closed |
Upcoming holiday closures
- Monday, October 12 Indigenous Peoples’ Day / Columbus Day
- Wednesday, November 11 Veterans Day
- Thursday, November 26 Thanksgiving Day
Lost your debit card after hours? Lock it right away in the mobile app, then call us at 515-288-7225 when we open.
Something look wrong on your account? Here’s what to do about fraud.
Away from Des Moines
Your account goes where you go.
5,000+
Shared branches
Make deposits, withdrawals, transfers and loan payments at any participating CO-OP Shared Branch credit union across the country.
Thousands
Surcharge-free ATMs
Use your Affinity debit card at ATMs in the Privileged Status network without paying a surcharge.
Everything else
Other ways to reach us.
Phone
Toll-free
Fax
515-288-1806
Mailing address
475 NW Hoffman Lane
Des Moines, IA 50313
A friendly reminder: we’re Affinity Credit Union in Des Moines. We’re not Affinity Federal or Affinity Plus Credit Union.