LOANS AND
ACCOUNTS THAT
WORK FOR YOU

Affinity is here to help our members build better lives.

OPEN AN ACCOUNT GET A BETTER LOAN

VALUE PROVIDED TO MEMBERS AND COMMUNITY SINCE 2022

Overdraft Fee Savings

Loans Protected

Community Giveback

Not for Profit.
FOR YOU.

BETTER RATES
We make less to save you more.

FEWER FEES
It helps that so many fees are $0.

MORE THAN A NUMBER
Maybe it’s because we know your name.

BUILDING BETTER LIVES
If you’re a member, it’s your mission too.

ALM | Credit Union Times | Luminaries 2023

You’ve earned it. Keep more of it.

Auto Loans

as low as

4.99%

Rewards Checking

No monthly maintenance fees. No minimum balance.

Credit Card

as low as

11.90%

MEMBER REVIEWS

The people have spoken! We’re thrilled to have received over 2,000 five-star Google Reviews

Excellent4.8★★★★★ Based on 1689 reviews from review us onNick McGlownNick McGlown ★★★★★ Friendly service friendly people just like family been with them for years ❤️Sara RivasSara Rivas ★★★★★ Friendly and patient late on a Friday afternoonPapaauggie OlgrenPapaauggie Olgren ★★★★☆ Kurt KatzmannKurt Katzmann ★★★★★ Abby had answers to all my questions and knew them right away. Very informative.Gerome LinleyGerome Linley ★★★★★ Once. all the information that they needed? The process was goodTeann FrantzTeann Frantz ★★★★★ Sweet and professionalLisa DittmerLisa Dittmer ★★★★★ The tellers are always friendly and helpful. It is a very welcoming atmosphere.Joe FogartyJoe Fogarty ★★★★★ I appreciate the assistance, guidance, education and the ways that Gage does what he does to help me and other residents here that are what I prefer to call "Differently Abled" and I had learning problems as a child that still make learning specific criteria difficult and sometimes not possible to comprehend and/or be capable of learning or remembering.Bless you Affinity Credit Union, etc.I have some God Given abilities that are not explainable but can be observed and too many senses of humor.I also have some ideas 💡💡💡 of what would be valuable information for some of us and others to learn with his and/or someone's assistance that could improve our overall quality of life and finances but it might be necessary to be capable of printing and copying especially since most of us do not have these capabilities, electronic devices or resources which could be paid for or possibly a donation into a fund or trust to help promote and continue these and if there's a liability issue or lack of what it would be called a page to sign and date to manage this...😉 I don't want someone to become bored 🥱Barb StevensonBarb Stevenson ★★★★★ sethnana (nana)sethnana (nana) ★★★★★ Great service AbbiMary DennisMary Dennis ★★★★★ She was very helpfulSteve CrossSteve Cross ★★★★★ My experience was very positive.Sue SpurgeonSue Spurgeon ★★★★★ Tom PenoTom Peno ★★★★★ Absolutely great service!Anna KayserAnna Kayser ★★★★★ Friendly and helpful staffOkblkshirt WeissOkblkshirt Weiss ★★★★★ Landa GossenLanda Gossen ★★★★★ Shellie WebbShellie Webb ★★★★★ Gabriel was a fantastic, calming voice on the other end of the phone when I called on my 83 year old dad’s behalf.! He remained on the line for almost 20 minutes to help us with our concerns. The best customer service I have EVER encountered!!Mary Kathryn Whitney BenshoofMary Kathryn Whitney Benshoof ★★★★☆ Penni EppingPenni Epping ★★★★★ Very friendly, quick service.Robyn VogelRobyn Vogel ★★★★★ This bank has always been great to work with!sarah cummingssarah cummings ★★★★★ Chris BarryChris Barry ★★★★★ I have been a member of this credit union for over 50 years! The service provided by employees has been above and beyond, 99% of the time!Seth BiesterfeltSeth Biesterfelt ★☆☆☆☆ Response from the ownerWe appreciate your feedback, Seth. If there's anything specific you'd like to share or discuss, please feel free to reach out via text or call. Your concerns are important to us, and we're here to help! amanda cunninghamamanda cunningham ★★★★★ Prompt and Professional services every time!Billie OnstankBillie Onstank ★★★★★ Great credit union great customer service all around glad got into a credit union. Thank you for everything. Thanks for Great hospitality and service.Jennie TheisJennie Theis ★★★★★ Thank you Abbi for answering my question around transferring money from Bank of America to my accounts there and setting timing expectationsDianna KnaussDianna Knauss ★★★★★ I have been with them for over 40 years. They are the most helpful people I've ever banked with.Terry RobinsonTerry Robinson ★★★★★ Pam DunkersonPam Dunkerson ★★★★★ Wonderful service very quick from start to finish. Can't wait till the Norwalk office is open.Karla McilrathKarla Mcilrath ★★★★★ Very helpful today and always. Thank you !Mama BearMama Bear ★★★★★ The IRS sent me a letter telling me I didn’t pay my taxes owed, but because I bank with Affinity, the customer service representative at the Hoffman branch was able to send me proof that I indeed paid with a cashiers check. And it didn’t take her too long to search for it either. I love Affinity credit union.Steven NeighborsSteven Neighbors ★★★★☆ Friendly help, most of the time.Response from the ownerThank you for your feedback, Steven. We shoot for friendly help ALL of the time, but we are human and fall short of the mark sometimes, like everyone else. We'll keep working to get better. Have a great day. William TurnageWilliam Turnage ★★★★★ Abbi was very helpful. I couldn’t see my accounts online. After talking to her, she walked me through the steps needed to see my accounts. Thanks.barb wesselbarb wessel ★★★★★ Darlene McelweeDarlene Mcelwee ★★★★★ joe baumanjoe bauman ★★★★★ Very helpful very professional.Theo NussTheo Nuss ★★★★★ I recently had the pleasure of working with Affinity Credit Union for a loan, and I could not be more satisfied with the experience. The entire process was smooth, efficient, and far less stressful than I expected.A special thank you goes to Chris, who was exceptional throughout the process. Chris was professional, knowledgeable, and always available to answer my questions. He took the time to explain everything clearly, kept me informed every step of the way, and made sure I felt comfortable and confident with the decisions I was making.What stood out most was the level of customer service I received. Chris genuinely cared about helping me find the best solution for my needs and made the entire loan process simple and straightforward. His responsiveness, attention to detail, and friendly approach made a significant difference.I highly recommend Affinity Credit Union to anyone looking for financing, and I especially recommend working with Chris. If you're looking for a financial institution that values its members and provides outstanding service, Affinity Credit Union is an excellent choice.Kathy NussKathy Nuss ★★★★★ Steve FowlerSteve Fowler ★★★★★ I called about a payment issue and Affinity fixed it fast. Always friendly and helpful.Aimee RhodeAimee Rhode ★★★★★ I bought an older car for my son that had low miles and I had a high interest rate. I refinanced with Affinity and they were able to lower it 5%. Chris Jefferson was great to work with. He answered my questions quickly and made sure I knew all my options. Great overall experience!jose floresjose flores ★★★★★ daryl degnerdaryl degner ★★★★★ m clarkbuttsm clarkbutts ★★★★★ marcus buttsmarcus butts ★★★★☆ Good to great service we are real happySarah CoeSarah Coe ★★★★★ Chris is very helpful, kind and patient! He went above and beyond and stayed in contact with me when we started to communicate through emails. The best experience with him!LauraLaura ★★★★★ I love working with the people of Affinity Credit Union... because I have had no problems with them at all...as a customer and a client of the past to I can remember when they started out as 3+10 credit union...Samantha ThomasSamantha Thomas ★★★★★ Always great servicePaula DuranPaula Duran ★★★★★ TammyHTammyH ★★★★★ js_loader

FREE Mortgage Consultation

Whether you’re buying your first home or refinancing a current mortgage, now’s a great time to speak with Affinity’s Mortgage Department.

Schedule Your FREE Mortgage Consultation

Our in-house mortgages offer flexibility and the security of knowing that your mortgage is held and serviced by your trusted lender, Affinity Credit Union.

Home Buying Options

No matter where you are in the home-buying process, we have mortgage products to fit your needs. Click here to learn more.

We’re Glad You’re Here

Whether purchasing your dream home, a car or just becoming financially secure, we are here to help.

SCHEDULE YOUR FREE MORTGAGE CONSULTATION

Affinity credit union has been a reliable part of my life for many years! I love that it has been the easiest and friendliest places I’ve banked and had loans. They have flexible options and great rates!

Megan Tron

Jim Reasoner shares his experience with Affinity Credit Union as a long-time member. Watch his testimonial.

My experience with Affinity is the best!! They are very pleasant and care about their members. They do everything to make members happy and keep their business. They actually care about their PEOPLE!

Karen Jensen

You know your bank’s name. Do they know yours?

If you’ve ever felt like your bank only wants you for your money, maybe it’s time for a change.

Affinity is not a bank. We’re a credit union. That means we put people over profits. We exist to help our members and support our communities.

Since 1949, we’ve helped Iowans who work hard, do more with their money – that means charging less for loans and offering checking and savings accounts without unfair fees. We take less so our members can do more with what they earn.

We have two locations, both in Des Moines – but with our online and mobile banking services, 5,600 network branch locations, and surcharge-free ATMs through SHAZAM’s Privileged Status Network, you’ll find big-bank conveniences are still right here for you.

If you need help to get back on your feet, we’ve got resources other institutions don’t. And if you’re strong financially, we’re here to make you even stronger.

We are Affinity Credit Union, Building Better Lives one member at a time.

SEE VIDEO OPEN AN ACCOUNT