LOANS AND
ACCOUNTS THAT
WORK FOR YOU

Affinity is here to help our members build better lives.

VALUE PROVIDED TO MEMBERS AND COMMUNITY SINCE 2022

Overdraft Fee Savings

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Not for Profit.
FOR YOU.

BETTER RATES
We make less to save you more.

FEWER FEES
It helps that so many fees are $0.

MORE THAN A NUMBER
Maybe it’s because we know your name.

BUILDING BETTER LIVES
If you’re a member, it’s your mission too.

Affinity Credit Union Logo
2023 Credit Union of the Year.

You’ve earned it. Keep more of it.

Auto Loans

as low as

6.49%

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No monthly maintenance fees. No minimum balance.

Credit Card

as low as

11.90%

Affinity Credit Union
4.8
Based on 1394 reviews
powered by Google
Life Of TKLife Of TK
18:07 16 Apr 24
Margie is very nice, she helped me log back in to my account!! 5 out of 5 stars!! Thanks
Linda CortLinda Cort
16:40 15 Apr 24
I am very happy with how they helped me with my home improvement project.
Larry DyerLarry Dyer
21:46 13 Apr 24
Lance McIverLance McIver
21:29 12 Apr 24
Cassandra KatzureckCassandra Katzureck
18:47 12 Apr 24
Margie did an awesome job going above and beyond to help me with a miscommunication regarding my account. She got everything resolved and even followed up with me to let me know there’s nothing else I need to worry about. THANKS MARGIE!
Gerome LinleyGerome Linley
18:22 12 Apr 24
Once. all the information that they needed? The process was good
Tami RandolphTami Randolph
15:33 12 Apr 24
Kay was very helpful and solved my problem.
Jami MackJami Mack
15:27 12 Apr 24
Margie did a fantastic job assisting with my banking needs! She was friendly and enthusiastic about being able to help and was able to resolve an issue I was having, quickly over the phone!
Karen WaitsKaren Waits
18:16 11 Apr 24
I would never go back to a regular bank again - Affinity Credit Union is so easy to work with. I have been a member for a number of years! They are awesome! A huge thank you to Mackenzie - she was so helpful and I owe her a huge thank you!
Cameron ThompsonCameron Thompson
17:33 11 Apr 24
Always helpful!
Tony KirschTony Kirsch
13:58 09 Apr 24
Knowledgeable and helpful with all my needs!!
Michael ZaverMichael Zaver
13:41 09 Apr 24
Nick ValenciaNick Valencia
23:05 08 Apr 24
Pulled up to the drive through at 5:29 and get turned away and they're not open on Saturdays anymore don't open till 10 on wendsdays I mean I've heard of bankers hours but you guys are lazy by even those standards besides "Affinity is not a bank. We’re a credit union. That means put people over profits. We exist to help our members and support our communities 'unless it requires working a full shift'" ftfy
Kevin StrombergKevin Stromberg
20:48 08 Apr 24
Dave NeffDave Neff
20:42 08 Apr 24
John DiercksJohn Diercks
19:59 08 Apr 24
ChrisChris
18:43 08 Apr 24
Always friendly and fast service very helpful
Landa GossenLanda Gossen
21:57 07 Apr 24
Phyllis WilliamsonPhyllis Williamson
22:22 05 Apr 24
My question was addressed immediately I'm very pleased with Margie and her fast reponse wilh dealing with my question.
Nate ButtsNate Butts
21:18 05 Apr 24
Was very attentive and respectful
Bob BashBob Bash
18:21 05 Apr 24
Very helpful on different ideas how to solve my problem. Thank you.
Sharon PavonSharon Pavon
16:40 05 Apr 24
B MurfB Murf
21:16 04 Apr 24
I submitted an application for a personal loan and Mackenzie responded to my email and then a phone call regarding this. She moved quick and was professional during the whole process. Mackenzie, thanks again and 2 thumbs up!!
Chau BuiChau Bui
21:14 04 Apr 24
Mackenzie Was very helpful
Alan CAlan C
20:20 04 Apr 24
I had a great experience with Margie! She handled everything I needed and checked in to ensure all my needs were met. I love having a hometown credit union!
T ART AR
00:58 03 Apr 24
Fast, Friendly & always helpful.
Tanner ColeTanner Cole
22:49 02 Apr 24
Very helpful
Tony LarsonTony Larson
15:53 02 Apr 24
Mackenzie was very understanding and helpful!
Kyle RuleKyle Rule
14:22 02 Apr 24
Joe AlexanderJoe Alexander
18:07 01 Apr 24
Wayne CosperWayne Cosper
19:55 29 Mar 24
Fast and friendly
Julie HendersonJulie Henderson
19:25 29 Mar 24
Margie was a big help today when I called in!! She stayed on the line with me just to make sure my issues was resolved! I really appreciate that!! I wasn’t expecting her to do that! One more reason I’m glad I switched to Affinity CU!!!!
Trina ThomasTrina Thomas
21:22 28 Mar 24
isabel McDanelisabel McDanel
18:34 28 Mar 24
Margie was the best!
Caden KollerCaden Koller
15:06 25 Mar 24
Abbi was a HUGE help. She completed each request I had, in a timely manor, and answered EVERY question I had. She did all of this while multitasking branch responsibilities. So grateful to have had the opportunity to work with her today!
ThomasThomas
19:06 20 Mar 24
Charlie is the greatest.. honestly, everyone there makes banking easy. I always come in with a handful of deposits, but they don't care. There always given me a hard time and I give it back. Great place, great atmosphere and great people.
Tricia MTricia M
14:11 18 Mar 24
Great customer service provided by Margie. She answered my questions over the phone & took the time while I logged in to ensure I could find what I needed.
Jenna GilliamJenna Gilliam
16:24 13 Mar 24
Margie was very kind and helpful; she helped me ensure that my online banking account had all my correct information and patiently waited on the phone until everything was fixed. Affinity always has great customer service!
miranda reitzmiranda reitz
22:31 15 Feb 24
Margie is absolutely fantastic! Took the time to help handle my situation and took the time to follow up with me to make sure it was handled. Affinity is lucky to have an employee willing to help their customers like Margie does. Thank you.
Brandon WieseBrandon Wiese
00:43 06 Feb 24
Banking here for 20 years. Always polite and helpful.
Juan NavarroJuan Navarro
23:07 05 Feb 24
Teresa SandovalTeresa Sandoval
23:23 02 Feb 24
Alan FluhartyAlan Fluharty
20:53 02 Feb 24
Margie was very friendly and helpful when I needed assistance with my account.
Roseanna ThomasRoseanna Thomas
20:11 02 Feb 24
Was able to get great customer service the lady was very help and friendly I would recommend affinity to anyone I know
Amie FowlerAmie Fowler
17:28 31 Jan 24
Kay is the sweetest and always so helpful. I love when she answers the phone!
Timothy YangTimothy Yang
16:45 31 Jan 24
Was Great talking with Kay, very easy to work with and communicative.
Jason FathJason Fath
23:29 30 Jan 24
Margie did an excellent job helping me, and so did Kay!
Krista KrogmanKrista Krogman
21:03 30 Jan 24
Jim GabrielJim Gabriel
18:04 30 Jan 24
Shirley KlierShirley Klier
21:02 22 Jan 24
The girls at the Army Post location were wonderful to work with! They helped me out and answered all my questions, and setting up an account was quick and easy!
IAMHAWKHAIIAMHAWKHAI
15:28 19 Jan 24
Margie possesses excellent communication skills! She had all the answers to my questions. She apologized when we interrupted each other, even though it was my fault. She listens, is patient, and thoughtful provided detailed answers.
HaleHale
16:53 02 Jan 24
Kay, is a wonderful customer service representative. I trust Kay to help me with any issue I may have with affinity. Kay is always polite, cheerful and always takes care of any concerns I have with my account. Great job Kay!Thank youHB
Sarah HooverSarah Hoover
16:07 07 Dec 23
Margie was extremely helpful during my call. She took the time to listen to what I needed and tracked down the right person to ask and made sure to get me specific information about what would be done and when it would be done. Thank you!
Joyce CarpenterJoyce Carpenter
19:53 05 Dec 23
Margie from Affinity was terrific! She was very pleasant, answered my questions, & asked if there was anything else she could do for me. We were only on for 3 minutes, which was mostly my fault.When Margie asked me if I would accept her text & respond to it, I gladly said, “Of course!” due to the previous call I made, shown below.Just before calling Affinity, I called another bank for the same reason. I had to enter several options (almost 5 minutes), then sit on hold for what seemed like forever b4 I was able to speak to a person! It then took about 5 more minutes b4 she was able to complete my request. All in all, the call lasted 20 minutes! Ridiculous!Thanks having a person answer the phones & for providing great and prompt service to your customers!
Jolie La BlancJolie La Blanc
17:19 01 Dec 23
Kay was very quick helpful and friendly
Hannah TuttleHannah Tuttle
14:50 01 Dec 23
Karen TheunickKaren Theunick
23:51 30 Nov 23
Sue DillonSue Dillon
20:08 30 Nov 23
Everyone is very friendly and helpful. I've been a member for many years. Love Affinity
Cheryl MartinezCheryl Martinez
16:17 30 Nov 23
Very kind and helpful
Ronda KnightRonda Knight
22:11 27 Nov 23
Margie is friendly and thorough! We've been with Affinity CU for many years. Highly recommend these folks. They know how to take care of their customers.
Marshall MayfieldMarshall Mayfield
18:28 25 Oct 23
I’ve been banking with Affinity since 2005, 17 years later they continue to be helpful with any questions or concerns I may have.Had an issue with Wire transfer this morning. Kalie was able to find a solution and corrected to ensure this don’t happen again with-in the first 5 minutes of our conversation.
Marshall NdhlovuMarshall Ndhlovu
04:00 23 Oct 23
Mackenzie was absolutely amazing! Without a doubt one of the best bankers I have ever come across. She was able to help me set up my accounts at affinity in a quick and efficient manner. She puts her customers first and because of her affinity gained a lifelong client in me. Thank you Mackenzie! Keep up the outstanding work!!!
Teighlor RoachTeighlor Roach
16:52 25 Aug 23
Affinity has been great to work with. They were able to get me approved right where I was wanting everything. Mackenzie was so nice and helpful. She was amazing to work with! I will definitely be a long time member of theirs!
Coco PradoCoco Prado
22:21 18 Aug 23
Kay was amazing sweet and super helpful. After spending 2 and a half hours playing phone tag and getting hanged up on. She was able to calm me down and help me with my problem. She definitely needs a raise or better yet make her a boss. If everyone could be like her i would call customer support just for fun.
Life Of TKLife Of TK
18:07 16 Apr 24
Margie is very nice, she helped me log back in to my account!! 5 out of 5 stars!! Thanks
Linda CortLinda Cort
16:40 15 Apr 24
I am very happy with how they helped me with my home improvement project.
Larry DyerLarry Dyer
21:46 13 Apr 24
Lance McIverLance McIver
21:29 12 Apr 24
Cassandra KatzureckCassandra Katzureck
18:47 12 Apr 24
Margie did an awesome job going above and beyond to help me with a miscommunication regarding my account. She got everything resolved and even followed up with me to let me know there’s nothing else I need to worry about. THANKS MARGIE!
Gerome LinleyGerome Linley
18:22 12 Apr 24
Once. all the information that they needed? The process was good
Tami RandolphTami Randolph
15:33 12 Apr 24
Kay was very helpful and solved my problem.
Jami MackJami Mack
15:27 12 Apr 24
Margie did a fantastic job assisting with my banking needs! She was friendly and enthusiastic about being able to help and was able to resolve an issue I was having, quickly over the phone!
Karen WaitsKaren Waits
18:16 11 Apr 24
I would never go back to a regular bank again - Affinity Credit Union is so easy to work with. I have been a member for a number of years! They are awesome! A huge thank you to Mackenzie - she was so helpful and I owe her a huge thank you!
Cameron ThompsonCameron Thompson
17:33 11 Apr 24
Always helpful!
Tony KirschTony Kirsch
13:58 09 Apr 24
Knowledgeable and helpful with all my needs!!
Michael ZaverMichael Zaver
13:41 09 Apr 24
Nick ValenciaNick Valencia
23:05 08 Apr 24
Pulled up to the drive through at 5:29 and get turned away and they're not open on Saturdays anymore don't open till 10 on wendsdays I mean I've heard of bankers hours but you guys are lazy by even those standards besides "Affinity is not a bank. We’re a credit union. That means put people over profits. We exist to help our members and support our communities 'unless it requires working a full shift'" ftfy
Kevin StrombergKevin Stromberg
20:48 08 Apr 24
Dave NeffDave Neff
20:42 08 Apr 24
John DiercksJohn Diercks
19:59 08 Apr 24
ChrisChris
18:43 08 Apr 24
Always friendly and fast service very helpful
Landa GossenLanda Gossen
21:57 07 Apr 24
Phyllis WilliamsonPhyllis Williamson
22:22 05 Apr 24
My question was addressed immediately I'm very pleased with Margie and her fast reponse wilh dealing with my question.
Nate ButtsNate Butts
21:18 05 Apr 24
Was very attentive and respectful
Bob BashBob Bash
18:21 05 Apr 24
Very helpful on different ideas how to solve my problem. Thank you.
Sharon PavonSharon Pavon
16:40 05 Apr 24
B MurfB Murf
21:16 04 Apr 24
I submitted an application for a personal loan and Mackenzie responded to my email and then a phone call regarding this. She moved quick and was professional during the whole process. Mackenzie, thanks again and 2 thumbs up!!
Chau BuiChau Bui
21:14 04 Apr 24
Mackenzie Was very helpful
Alan CAlan C
20:20 04 Apr 24
I had a great experience with Margie! She handled everything I needed and checked in to ensure all my needs were met. I love having a hometown credit union!
T ART AR
00:58 03 Apr 24
Fast, Friendly & always helpful.
Tanner ColeTanner Cole
22:49 02 Apr 24
Very helpful
Tony LarsonTony Larson
15:53 02 Apr 24
Mackenzie was very understanding and helpful!
Kyle RuleKyle Rule
14:22 02 Apr 24
Joe AlexanderJoe Alexander
18:07 01 Apr 24
Wayne CosperWayne Cosper
19:55 29 Mar 24
Fast and friendly
Julie HendersonJulie Henderson
19:25 29 Mar 24
Margie was a big help today when I called in!! She stayed on the line with me just to make sure my issues was resolved! I really appreciate that!! I wasn’t expecting her to do that! One more reason I’m glad I switched to Affinity CU!!!!
Trina ThomasTrina Thomas
21:22 28 Mar 24
isabel McDanelisabel McDanel
18:34 28 Mar 24
Margie was the best!
Caden KollerCaden Koller
15:06 25 Mar 24
Abbi was a HUGE help. She completed each request I had, in a timely manor, and answered EVERY question I had. She did all of this while multitasking branch responsibilities. So grateful to have had the opportunity to work with her today!
ThomasThomas
19:06 20 Mar 24
Charlie is the greatest.. honestly, everyone there makes banking easy. I always come in with a handful of deposits, but they don't care. There always given me a hard time and I give it back. Great place, great atmosphere and great people.
Tricia MTricia M
14:11 18 Mar 24
Great customer service provided by Margie. She answered my questions over the phone & took the time while I logged in to ensure I could find what I needed.
Jenna GilliamJenna Gilliam
16:24 13 Mar 24
Margie was very kind and helpful; she helped me ensure that my online banking account had all my correct information and patiently waited on the phone until everything was fixed. Affinity always has great customer service!
miranda reitzmiranda reitz
22:31 15 Feb 24
Margie is absolutely fantastic! Took the time to help handle my situation and took the time to follow up with me to make sure it was handled. Affinity is lucky to have an employee willing to help their customers like Margie does. Thank you.
Brandon WieseBrandon Wiese
00:43 06 Feb 24
Banking here for 20 years. Always polite and helpful.
Juan NavarroJuan Navarro
23:07 05 Feb 24
Teresa SandovalTeresa Sandoval
23:23 02 Feb 24
Alan FluhartyAlan Fluharty
20:53 02 Feb 24
Margie was very friendly and helpful when I needed assistance with my account.
Roseanna ThomasRoseanna Thomas
20:11 02 Feb 24
Was able to get great customer service the lady was very help and friendly I would recommend affinity to anyone I know
Amie FowlerAmie Fowler
17:28 31 Jan 24
Kay is the sweetest and always so helpful. I love when she answers the phone!
Timothy YangTimothy Yang
16:45 31 Jan 24
Was Great talking with Kay, very easy to work with and communicative.
Jason FathJason Fath
23:29 30 Jan 24
Margie did an excellent job helping me, and so did Kay!
Krista KrogmanKrista Krogman
21:03 30 Jan 24
Jim GabrielJim Gabriel
18:04 30 Jan 24
Shirley KlierShirley Klier
21:02 22 Jan 24
The girls at the Army Post location were wonderful to work with! They helped me out and answered all my questions, and setting up an account was quick and easy!
IAMHAWKHAIIAMHAWKHAI
15:28 19 Jan 24
Margie possesses excellent communication skills! She had all the answers to my questions. She apologized when we interrupted each other, even though it was my fault. She listens, is patient, and thoughtful provided detailed answers.
HaleHale
16:53 02 Jan 24
Kay, is a wonderful customer service representative. I trust Kay to help me with any issue I may have with affinity. Kay is always polite, cheerful and always takes care of any concerns I have with my account. Great job Kay!Thank youHB
Sarah HooverSarah Hoover
16:07 07 Dec 23
Margie was extremely helpful during my call. She took the time to listen to what I needed and tracked down the right person to ask and made sure to get me specific information about what would be done and when it would be done. Thank you!
Joyce CarpenterJoyce Carpenter
19:53 05 Dec 23
Margie from Affinity was terrific! She was very pleasant, answered my questions, & asked if there was anything else she could do for me. We were only on for 3 minutes, which was mostly my fault.When Margie asked me if I would accept her text & respond to it, I gladly said, “Of course!” due to the previous call I made, shown below.Just before calling Affinity, I called another bank for the same reason. I had to enter several options (almost 5 minutes), then sit on hold for what seemed like forever b4 I was able to speak to a person! It then took about 5 more minutes b4 she was able to complete my request. All in all, the call lasted 20 minutes! Ridiculous!Thanks having a person answer the phones & for providing great and prompt service to your customers!
Jolie La BlancJolie La Blanc
17:19 01 Dec 23
Kay was very quick helpful and friendly
Hannah TuttleHannah Tuttle
14:50 01 Dec 23
Karen TheunickKaren Theunick
23:51 30 Nov 23
Sue DillonSue Dillon
20:08 30 Nov 23
Everyone is very friendly and helpful. I've been a member for many years. Love Affinity
Cheryl MartinezCheryl Martinez
16:17 30 Nov 23
Very kind and helpful
Ronda KnightRonda Knight
22:11 27 Nov 23
Margie is friendly and thorough! We've been with Affinity CU for many years. Highly recommend these folks. They know how to take care of their customers.
Marshall MayfieldMarshall Mayfield
18:28 25 Oct 23
I’ve been banking with Affinity since 2005, 17 years later they continue to be helpful with any questions or concerns I may have.Had an issue with Wire transfer this morning. Kalie was able to find a solution and corrected to ensure this don’t happen again with-in the first 5 minutes of our conversation.
Marshall NdhlovuMarshall Ndhlovu
04:00 23 Oct 23
Mackenzie was absolutely amazing! Without a doubt one of the best bankers I have ever come across. She was able to help me set up my accounts at affinity in a quick and efficient manner. She puts her customers first and because of her affinity gained a lifelong client in me. Thank you Mackenzie! Keep up the outstanding work!!!
Teighlor RoachTeighlor Roach
16:52 25 Aug 23
Affinity has been great to work with. They were able to get me approved right where I was wanting everything. Mackenzie was so nice and helpful. She was amazing to work with! I will definitely be a long time member of theirs!
Coco PradoCoco Prado
22:21 18 Aug 23
Kay was amazing sweet and super helpful. After spending 2 and a half hours playing phone tag and getting hanged up on. She was able to calm me down and help me with my problem. She definitely needs a raise or better yet make her a boss. If everyone could be like her i would call customer support just for fun.
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FREE Mortgage Consultation

Whether you’re buying your first home or refinancing a current mortgage, now’s a great time to speak with Affinity’s Mortgage Expert, Todd Darland, NMLS #501999.

Schedule Your FREE Mortgage Consultation

Our in-house mortgages offer flexibility and the security of knowing that your mortgage is held and serviced by your trusted lender, Affinity Credit Union.

Home Buying Options

No matter where you are in the home-buying process, we have mortgage products to fit your needs. Click here to learn more.

We’re Glad You’re Here

Whether purchasing your dream home, a car or just becoming financially secure, we are here to help.

You know your bank’s name. Do they know yours?

If you’ve ever felt like your bank only wants you for your money, maybe it’s time for a change.

Affinity is not a bank. We’re a credit union. That means put people over profits. We exist to help our members and support our communities.

Since 1949, we’ve helped Iowans who work hard, do more with their money – that means charging less for loans and offering checking and savings accounts without unfair fees. We take less so our members can do more with what they earn.

We have two locations, both in Des Moines – but with our online and mobile banking services, 5,600 network branch locations, and surcharge-free ATMs through SHAZAM’s Privileged Status Network, you’ll find big-bank conveniences are still right here for you.

If you need help to get back on your feet, we’ve got resources other institutions don’t. And if you’re strong financially, we’re here to make you even stronger.

We are Affinity Credit Union, Building Better Lives one member at a time.