LOANS AND
ACCOUNTS THAT
WORK FOR YOU

Affinity is here to help our members build better lives.

OPEN AN ACCOUNT GET A BETTER LOAN

VALUE PROVIDED TO MEMBERS AND COMMUNITY SINCE 2022

Overdraft Fee Savings

Loans Protected

Community Giveback

Not for Profit.
FOR YOU.

BETTER RATES
We make less to save you more.

FEWER FEES
It helps that so many fees are $0.

MORE THAN A NUMBER
Maybe it’s because we know your name.

BUILDING BETTER LIVES
If you’re a member, it’s your mission too.

ALM | Credit Union Times | Luminaries 2023

You’ve earned it. Keep more of it.

Auto Loans

as low as

5.09%

Rewards Checking

No monthly maintenance fees. No minimum balance.

Credit Card

as low as

11.90%

MEMBER REVIEWS

The people have spoken! We’re thrilled to have received over 2,000 five-star Google Reviews

Excellent4.9★★★★★ Based on 2689 reviews from review us onIvan UllrichIvan Ullrich ★★★★☆ Friendly and helpfulDiane DawsonDiane Dawson ★★★★★ Joselyn was friendly, knowledgeable and efficient. It was a pleasant experience.Scott PecinovskyScott Pecinovsky ★★★★★ David GarlandDavid Garland ★★★★★ Andrea SlezakAndrea Slezak ★★★★★ JtboJtbo ★☆☆☆☆ Need to be open 1/2 day on Saturday!Annessa BergstromAnnessa Bergstrom ★★★★★ Selicia is fantastic. Great customer service always.Chris KuhnsChris Kuhns ★★★★★ Jay MadisonJay Madison ★★★★★ She was very helpful and was very pleasant to work with .paul crosspaul cross ★★★★★ Friendly service been banking here for over 60 yearsdusty seiberlingdusty seiberling ★★★★★ Never had a bad experience. Staff is very polite. Always there to helpGrant MartinGrant Martin ★★★★★ It was a professional and easy experience to refinance my car. I saved alot of money! Thanks Bleys!Melanie McCoyMelanie McCoy ★★★★★ Service here is always great!Jenice SouthwickJenice Southwick ★★★★★ Very polite, friendly staff.Rhonda CarmiRhonda Carmi ★★★★★ James WilliamsJames Williams ★★★★★ Diane HallDiane Hall ★★★★★ Sue RynoSue Ryno ★★★★★ We love banking at Affinity. It's conveniently located for us and the people we deal with are always so nice and helpful.Betty McClellanBetty McClellan ★★★★★ Tania did an amazing job and was incredibly patient with my procrastination!!Karen WaitsKaren Waits ★★★★★ I would never go back to a regular bank again - Affinity Credit Union is so easy to work with. Pleasant and always willing to help. I have been a member for a number of years! They are awesome! A special thank you to Emma - she was so helpful . I owe her a huge thank you!Response from the ownerGreat to hear that we have been able to help. We appreciate the review! Michael ChristiansenMichael Christiansen ★★★★★ John BarkerJohn Barker ★★★★★ Mike WagnerMike Wagner ★★★★★ gilberto olmosgilberto olmos ★★★★★ Everyone was very friendly,polite and helpfulMary DennisMary Dennis ★★★★★ They were very helpful through the whole process.Chanda OliverChanda Oliver ★★★★☆ Very helpfulDonna CordDonna Cord ★★★★★ The staff is amazing!!!!Thank you Abby for your help!!!!Donna K CordBrian EmersonBrian Emerson ★★★★★ Chris was very quick and to the point.The process was extremely smoothBrian GrayBrian Gray ★★★★★ Ali did a great job she was very thorough with the transaction I was expecting to wait until check cleared but as usual affinity took care there customer. I recommend to all my friends to switch to Affinity CUShelly RamosShelly Ramos ★★★★★ Very nice bank and very helpful when you have a problemWillam BurrWillam Burr ★★★★★ They always have a treat for my dog Charli and welcome demeanor!RickRick ★★★★★ michael lemonmichael lemon ★★★★★ Nikki CunninghamNikki Cunningham ★★★★★ Brandy ZwaschkaBrandy Zwaschka ★★★★★ Lori BuerckleyLori Buerckley ★☆☆☆☆ No coverage for drive through waited 10 minutes to be told to keep waiting. I watched several more people walk in and be served before she came backN AndyN Andy ★★★★☆ Laura WotenLaura Woten ★★★★★ Joselyn was great to work with in refinancing my auto loan. This was quick and painless! Great service and very responsive!Libby HurleyLibby Hurley ★★★★★ Christal PierceChristal Pierce ★★★★★ Randy BruskeRandy Bruske ★★★★★ Excellent work, still has the relationship of a bank and doesn’t treat you like a number. Great job Chris and Affinity!!Dianna KnaussDianna Knauss ★★★★★ I got a holiday loan today. It was long after I sent my request that I received a message from Chris and I had the loan in an hour. I've been with them for 40 years, thank you Chris so much.Kristina WilsonKristina Wilson ★★★★★ Stacy HeckerStacy Hecker ★★★★★ Love Affinity Credit Union! Everyone on staff are very friendly I can always count on them to answer any questions I might have. Never have had a bad experience. I recommend to anyone looking for a bank to give them a try!Joe MuirJoe Muir ★★★★★ Casey MapesCasey Mapes ★★★★★ Chris is the best to work with and always so helpful!!!Liz LechugaLiz Lechuga ★★★★★ Kourtney ButtsKourtney Butts ★★★★★ Amy KinterAmy Kinter ★★★★★ Orbie BeckerOrbie Becker ★★★★★ My card was mot working. They done a great job.Terry AldridgeTerry Aldridge ★★★★★ Affinity Credit Union always has my back when I need a loan. They will always get my business whenever I need a loan. Great people work there! Thank you!Josh NuttingJosh Nutting ★★★★★ Rep Abbi was knowledgeable and assisted with resolving a card issue in a timely fashion. Very happy with the service providedPatrick MunozPatrick Munoz ★★★★★ Very friendly and very accurate and very accommodating customer serviceGary BowmanGary Bowman ★★★★★ Had a positive experience at Army Post location with Joselyn, got everything I needed taken care of!Craig ShepherdCraig Shepherd ★★★★★ Gary VanordenGary Vanorden ★☆☆☆☆ Troy WilliamsTroy Williams ★★★★★ Whoever answerved the phone was amazing. Keep her!Grant SassGrant Sass ★★★★★ Wonderful people behind every desk. Jocelyn does a fantastic job of getting everything done correctly and effciently as a loan officer. Will always continue to bank at Affinity!TheresaTheresa ★★★★★ I've been a member for years but my experience with moving my new car auto loan from the manufacturer finance to Affinity Credit Union reminded me why I became a member and love them so much. The entire staff is so professional but still like family. I watched the interchanges between other members and staff while I was waiting for Jocelyn to be free. They do business, but they do it in a way you feel you've been welcomed into their home. Then there is Jocelyn. she made this the easiest transaction ever, and never lost patience with my questions. Like I said..... Professional but family.Letzabeth RomeroLetzabeth Romero ★★★★★ Very good service. Love that’s close to my homeChris HayChris Hay ★★★★★ I recently took advantage of their lower rate financing on a new truck I purchased. Normally I am not a big fan of online business but Megan made this transaction quick and easy! I like the fact that Affinity is trying to keep up with the new technology but retains the personal relationships. In other words I don’t feel like I am “just a number “ .Timothy GlickTimothy Glick ★★★★★ Dianna KnaussDianna Knauss ★★★★★ I have been with them for over 40 years. They are the most helpful people I've ever banked with.Mike ArpyMike Arpy ★★★★★ Joselyn was great today. Went in to change some things on my account today but they were having some computer issues, she sent me home so I didn't have to wait and she took care of everything for me. Thanks Affinity!Christiana SchroderChristiana Schroder ★★★★★ Kay was super helpful and kind! I've been banking at this institution for more than 20 years, and I have always had a wonderful experience.Abbigail ReevesAbbigail Reeves ★★★★★ Andres SantosAndres Santos ★★★★★ Jeffrey VanceJeffrey Vance ★★★★★ Been doing business there for over 30 years! Always treated well. Hardly had any problems and none that weren't quickly resolved.Bruce NosbuschBruce Nosbusch ★★★★★ Great place to do business. Been going there for 25 years.MacMac ★★★★★ Every time I’m in the lobby they are extremely helpful and pleasant! I seem to get Ali more than anyone and she is always so helpful!Allan SmithAllan Smith ★★★★★ It was a good experience she was very personable. She was really awesome. Very knowledgeable and customer oriented.Allison MillerAllison Miller ★★★★★ Kay takes care of me every time I call. She is polite and knowledgeable and caring and I appreciate her!!Merrily EllifrittMerrily Ellifritt ★★★★★ Love Affinity Credit Union! Chris was very easy to work with, very professional, and answered all of my questions. I highly recommend him and Affinity!Jackie MarinoJackie Marino ★★★★★ I have several accounts with Affinity Credit Union and we have always been so happy with the service we’ve received. They’re small enough that they’re able to be really helpful to their members but big enough to be able to offer really nice options.AmberAmber ★☆☆☆☆ Loan officer Bleys Simmonds is most likely the worst thing in this whole place. Never picks up the phone, it's impossible to get in touch with him. This guy is irresponsible to say the least. He could have you waiting for a response for over a week and he'll get back to you like it's been a day. He has no sense of urgency whatsoever, and I'm sure he has more responsibilities than he can handle. I'm done trying to work with him or ANYBODY here for that matter. Horrible experience all around. 👎🏼David NewmanDavid Newman ★★★★★ Margie was very helpful. She knew just how to solve my problem and did so quickly. A pleasant experience. I always recommend Affinity CU to my friends.👌Kammy MKammy M ★★★★★ The staff is always great to work with! Enjoy banking here!Cassandra ParksCassandra Parks ★★★★★ Rosanne PaulRosanne Paul ★★★★★ Great service and helpful staff. Long time customer always receive the customer service I appreciate.James ProehlJames Proehl ★★★★★ Joselyn made the loan process go through smoothly. Also helped to set up automatic payments. ThanksJulie ErvinJulie Ervin ★★★★★ Shelli GreeneShelli Greene ★★★★★ Lexi KnightLexi Knight ★★★★★ Chris was awesome helping me open up an account and helping me apply for a credit card! Very friendly fast and efficient! Thanks chris!Ethan SharpEthan Sharp ★★★★★ Quick fast and easy, Chris helped me reach my goal in short notice!Kippie WardKippie Ward ★★★★★ Very friendly and very nice all the time pleasant to talk to and easy to work with when you’re handling your businessMiguel CarrascoMiguel Carrasco ★★★★★ Everyone is always so helpful and make you a priority. By far my favorite financial institution and only one I TRUST. Recently stopped in and saw they will be closed in celebration of Indigenous People's Day - Thank You for observing this!jack bosleyjack bosley ★★★★★ I needed some info for an estate account that I have at Affinity and Abbi was very helpful in getting that information and faxing it to my lawyer Thanks Abbialex robertsonalex robertson ★★★★★ Great customer service, fast and politeChris JeffersonChris Jefferson ★★★★★ Daryl AngellDaryl Angell ★★★★★ Quick, quality, professional service. Opened an account again with Affinity.Nancy HarveyNancy Harvey ★★★★★ Gage and Bleys were very helpful with my finances. Was able to get the best option for me and my situation.Blake VillalobosBlake Villalobos ★★★★★ Janet MurphyJanet Murphy ★★★★★ My 1st time working with Abbi. My requested infos were many and she was great help. Janet E Murphytykeez bassettetykeez bassette ★★★★★ Sandee TidballSandee Tidball ★★★★★ Blyths was very helpful. He Made sure that I knew all the options that I could have before we selected the best one for me. I would recommend him to anyone that needs a car loan or other Types of loans.Melissa ThompsonMelissa Thompson ★★★★★ I've been with Affinity since it was 310 Credit Union back in the 90s. Always good, neighbourly type service and care. Best credit union ever!Cara HarrisCara Harris ★★★★★ Ali was very thorough. It was very clear to me that she was experienced in her position and her customer service skills were the best! I was in and out in no time! It was a pleasure being serviced by her!!!!!!Sally DowningSally Downing ★★★★★ Tina McCulloughTina McCullough ★★★★★ Always a pleasure doing banking with Affinity!Philip DeweyPhilip Dewey ★★★★☆ Except for having to get the loan payoff myself, it went pretty well. It will be nice to have the loan in the same bankjs_loader

FREE Mortgage Consultation

Whether you’re buying your first home or refinancing a current mortgage, now’s a great time to speak with Affinity’s Mortgage Department.

Schedule Your FREE Mortgage Consultation

Our in-house mortgages offer flexibility and the security of knowing that your mortgage is held and serviced by your trusted lender, Affinity Credit Union.

Home Buying Options

No matter where you are in the home-buying process, we have mortgage products to fit your needs. Click here to learn more.

We’re Glad You’re Here

Whether purchasing your dream home, a car or just becoming financially secure, we are here to help.

SCHEDULE YOUR FREE MORTGAGE CONSULTATION

Affinity credit union has been a reliable part of my life for many years! I love that it has been the easiest and friendliest places I’ve banked and had loans. They have flexible options and great rates!

Megan Tron

Jim Reasoner shares his experience with Affinity Credit Union as a long-time member. Watch his testimonial.

My experience with Affinity is the best!! They are very pleasant and care about their members. They do everything to make members happy and keep their business. They actually care about their PEOPLE!

Karen Jensen

You know your bank’s name. Do they know yours?

If you’ve ever felt like your bank only wants you for your money, maybe it’s time for a change.

Affinity is not a bank. We’re a credit union. That means we put people over profits. We exist to help our members and support our communities.

Since 1949, we’ve helped Iowans who work hard, do more with their money – that means charging less for loans and offering checking and savings accounts without unfair fees. We take less so our members can do more with what they earn.

We have two locations, both in Des Moines – but with our online and mobile banking services, 5,600 network branch locations, and surcharge-free ATMs through SHAZAM’s Privileged Status Network, you’ll find big-bank conveniences are still right here for you.

If you need help to get back on your feet, we’ve got resources other institutions don’t. And if you’re strong financially, we’re here to make you even stronger.

We are Affinity Credit Union, Building Better Lives one member at a time.

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