Affinity is here to help our members build better lives.


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Not for Profit.

We make less to save you more.

It helps that so many fees are $0.

Maybe it’s because we know your name.

If you’re a member, it’s your mission too.

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2023 Credit Union of the Year.

You’ve earned it. Keep more of it.

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Affinity Credit Union
Based on 1270 reviews
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Brandon WieseBrandon Wiese
00:43 06 Feb 24
Banking here for 20 years. Always polite and helpful.
Juan NavarroJuan Navarro
23:07 05 Feb 24
Teresa SandovalTeresa Sandoval
23:23 02 Feb 24
Alan FluhartyAlan Fluharty
20:53 02 Feb 24
Margie was very friendly and helpful when I needed assistance with my account.
Roseanna ThomasRoseanna Thomas
20:11 02 Feb 24
Was able to get great customer service the lady was very help and friendly I would recommend affinity to anyone I know
Amie FowlerAmie Fowler
17:28 31 Jan 24
Kay is the sweetest and always so helpful. I love when she answers the phone!
Timothy YangTimothy Yang
16:45 31 Jan 24
Was Great talking with Kay, very easy to work with and communicative.
Jason FathJason Fath
23:29 30 Jan 24
Margie did an excellent job helping me, and so did Kay!
Krista KrogmanKrista Krogman
21:03 30 Jan 24
Jim GabrielJim Gabriel
18:04 30 Jan 24
Shirley KlierShirley Klier
21:02 22 Jan 24
The girls at the Army Post location were wonderful to work with! They helped me out and answered all my questions, and setting up an account was quick and easy!
15:28 19 Jan 24
Margie possesses excellent communication skills! She had all the answers to my questions. She apologized when we interrupted each other, even though it was my fault. She listens, is patient, and thoughtful provided detailed answers.
16:53 02 Jan 24
Kay, is a wonderful customer service representative. I trust Kay to help me with any issue I may have with affinity. Kay is always polite, cheerful and always takes care of any concerns I have with my account. Great job Kay!Thank youHB
Sarah HooverSarah Hoover
16:07 07 Dec 23
Margie was extremely helpful during my call. She took the time to listen to what I needed and tracked down the right person to ask and made sure to get me specific information about what would be done and when it would be done. Thank you!
Joyce CarpenterJoyce Carpenter
19:53 05 Dec 23
Margie from Affinity was terrific! She was very pleasant, answered my questions, & asked if there was anything else she could do for me. We were only on for 3 minutes, which was mostly my fault.When Margie asked me if I would accept her text & respond to it, I gladly said, “Of course!” due to the previous call I made, shown below.Just before calling Affinity, I called another bank for the same reason. I had to enter several options (almost 5 minutes), then sit on hold for what seemed like forever b4 I was able to speak to a person! It then took about 5 more minutes b4 she was able to complete my request. All in all, the call lasted 20 minutes! Ridiculous!Thanks having a person answer the phones & for providing great and prompt service to your customers!
Jolie La BlancJolie La Blanc
17:19 01 Dec 23
Kay was very quick helpful and friendly
Hannah TuttleHannah Tuttle
14:50 01 Dec 23
Karen TheunickKaren Theunick
23:51 30 Nov 23
Sue DillonSue Dillon
20:08 30 Nov 23
Everyone is very friendly and helpful. I've been a member for many years. Love Affinity
Cheryl MartinezCheryl Martinez
16:17 30 Nov 23
Very kind and helpful
Ronda KnightRonda Knight
22:11 27 Nov 23
Margie is friendly and thorough! We've been with Affinity CU for many years. Highly recommend these folks. They know how to take care of their customers.
Marshall MayfieldMarshall Mayfield
18:28 25 Oct 23
I’ve been banking with Affinity since 2005, 17 years later they continue to be helpful with any questions or concerns I may have.Had an issue with Wire transfer this morning. Kalie was able to find a solution and corrected to ensure this don’t happen again with-in the first 5 minutes of our conversation.
Marshall NdhlovuMarshall Ndhlovu
04:00 23 Oct 23
Mackenzie was absolutely amazing! Without a doubt one of the best bankers I have ever come across. She was able to help me set up my accounts at affinity in a quick and efficient manner. She puts her customers first and because of her affinity gained a lifelong client in me. Thank you Mackenzie! Keep up the outstanding work!!!
Teighlor RoachTeighlor Roach
16:52 25 Aug 23
Affinity has been great to work with. They were able to get me approved right where I was wanting everything. Mackenzie was so nice and helpful. She was amazing to work with! I will definitely be a long time member of theirs!
Coco PradoCoco Prado
22:21 18 Aug 23
Kay was amazing sweet and super helpful. After spending 2 and a half hours playing phone tag and getting hanged up on. She was able to calm me down and help me with my problem. She definitely needs a raise or better yet make her a boss. If everyone could be like her i would call customer support just for fun.

FREE Mortgage Consultation

Whether you’re buying your first home or refinancing a current mortgage, now’s a great time to speak with Affinity’s Mortgage Expert, Brian Goetzinger, NMLS# 22353.

Schedule Your FREE Mortgage Consultation

Our in-house mortgages offer flexibility and the security of knowing that your mortgage is held and serviced by your trusted lender, Affinity Credit Union.

Home Buying Options

No matter where you are in the home-buying process, we have mortgage products to fit your needs. Click here to learn more.

We’re Glad You’re Here

Whether purchasing your dream home, a car or just becoming financially secure, we are here to help.

You know your bank’s name. Do they know yours?

If you’ve ever felt like your bank only wants you for your money, maybe it’s time for a change.

Affinity is not a bank. We’re a credit union. That means put people over profits. We exist to help our members and support our communities.

Since 1949, we’ve helped Iowans who work hard, do more with their money – that means charging less for loans and offering checking and savings accounts without unfair fees. We take less so our members can do more with what they earn.

We have two locations, both in Des Moines – but with our online and mobile banking services, 5,600 network branch locations, and surcharge-free ATMs through SHAZAM’s Privileged Status Network, you’ll find big-bank conveniences are still right here for you.

If you need help to get back on your feet, we’ve got resources other institutions don’t. And if you’re strong financially, we’re here to make you even stronger.

We are Affinity Credit Union, Building Better Lives one member at a time.